Changing Order Policy

Did you order the wrong size or color? We got you covered!

Our current online store does not allow for an order to be changed after it's been submitted, but we completely understand that sometimes we buy things on a whim (or because of a sale), and maybe it wasn't quite right.

If you realize, within 60 days of ordering, that you ordered something incorrectly, please contact us via email or phone. We will then cancel your order, refund you, and you can then make the new order. We'd be happy to do so over the phone if you prefer! If you had a coupon, please be sure to mention it, and we'll be happy to make sure you get the same % off!

After 60 days, an order cannot be "changed." 

If you need to change your email address or shipping address on file, please email that request to info@memorystitch.com.

 

If you have any questions regarding changes to your order, please contact us at info@memorystitch.com or 855-792-4205.

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